Worldwide

Delivery & Shipping

Please note the difference between weekends & business days. You can track your order here:


Please note the ETA times are specified in business days.

REGION ETA COURIER
USA 2 - 6 USPS
Canada 4 - 15 CanadaPost
UK 4 - 9 Royal Mail
Europe 4 - 15 PostNL
AUS & NZ 4 - 9 AusPost
Asia 4 - 12 Sg Post
Middle East 4 - 9 SPL & FedEx
Rest of World 5 - 15 FedEx IP

Delivery

We aim to process all orders within 1 to 3 business days of them being placed. From there they are passed onto our distribution centers for packing and shipping.

Generally, orders are shipped the following business day after being placed. Please note, that these time frames are dependent on the time the order was placed during the day, and, can fluctuate during peak sales periods and holidays.

Delivery times can vary depending on your region and location, the below list are approximations:

- United States: 2 to 6 Business Days via USPS

- United Kingdom: 4 to 9 Business Days via Royal Mail

- Australia/NZ: 4 to 9 Business Days Via AusPost

- Europe: 4 to 15 Business Days via Standard Shipping

- Rest of the World: 4 to 15 Business Days via Standard Shipping

Once your order has been dispatched, you will receive an email containing your tracking information, which you can use to track your order online here. Please note returns and exchanges will not offer tracking.

Please allow for 48 hours for the courier website to update with any information.

Depending on your region, we commonly USPS, Royal Mail, PostNL, Hermes, Canada Post, & AusPost.

Locations

Yes we do! We deliver to almost every country. We've delivered to over 130 countries so far. We have warehouses in the USA on the East & West coast which ship domestically & internationally. We automatically choose the cheapest & fast warehouse to ship from to ensure your order is received as fast as possible.

We have warehouses in the USA on the East & West coast which ship domestically & internationally. We automatically choose the cheapest & fast warehouse to ship from to ensure your order is received as fast as possible.

Costs, taxes & duties

Delivery is free to the USA. The shipping cost to your region is stated at checkout. There are no duty & taxes.

For orders outside of the aforementioned countries, may be subject to tax & duty charges when entering the destination country. Please contact us or your local customs office for more information.

Orders being shipped outside of the United States may be subject to tax & duty charges when entering the destination country. Please note that Fancy LEDs has no control over the amount of these charges, as customs policies can vary widely. These charges must be paid by the recipient of the parcel. For further information on charges in your local area, we would recommend contacting your local customs office.

We currently do not offer parcel insurance.

Issues

Please check your junk mail folder. SMS and Email confirmations are sent every step of the way. Specifically:

- When you make the initial purchase

- When your order has been processed with a tracking number

- When your order is about to be delivered

- When your order has been delivered

Please note tracking numbers are sent after 1-3 business days. Business days are weekdays not weekends or public holidays. Please be patient, thank you!

Shipping times may vary due to seasonal volume, weather, and customs/duty processing for international deliveries. COVID-19 is still a major disruptor in supply chains, depending on government regulations, delays are to be expected. We will try our best to keep you informed, however often delays occur without warning.

If your tracking number states delivered & you received an email confirmation of the delivery, please wait 1 business day, as sometimes delivery statuses are updated pre-emptively. Otherwise, contact us via:
help@fancyleds.com

We understand that you may now need to amend your delivery addresses, and some couriers have a self-service option that allows you to do this. If this option is available to you, it’ll be included in the tracking information sent to you when your order’s left the warehouse. If the option isn’t available on your tracking link, then the courier doesn’t have the ability to do this.

Fast USA Delivery