Setup
Setup videos, information and diagrams.
Setup videos, information and diagrams.
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The Fancy Sync Box requires a 2.4 GHz Wi-Fi connection during app setup. 2.4 GHz is widely used for IoT devices like the Fancy Sync Box because it offers reliable range and connection stability. If your Wi-Fi names include 2.4, 2G, 5 or 5G, choose the 2.4 GHz option. Many routers combine 2.4 GHz and 5 GHz under one Wi-Fi name. If yours does, open the router or internet provider’s app, find Connected devices or Network, select your phone and look for Band, Frequency or Connection type.
Router menus vary. Do not change encryption, security or other advanced settings just to identify the band. If it is not shown, ask your internet provider or router manufacturer how to connect your phone to 2.4 GHz. Or contact our support team for assistance:
The Fancy Sync Box uses 2.4 GHz Wi-Fi and Bluetooth during app setup. Enable the requested phone permissions so the app can discover it. A new Fancy Sync Box is ready to pair automatically, while Synced Fancyleds SF2.0 requires a compatible Fancy Sync Box to mirror on-screen colours.
ARC is fully compatible with every Sync Box model, enabling Dolby Atmos support. eARC ports work by keeping connections separate — all sound from HDMI devices routes to the soundbar.
Dolby Atmos arrives as Dolby Digital Plus or Dolby TrueHD. Digital Plus — the streaming standard on Netflix, Prime Video and Disney+ — is fully supported. TrueHD, the lossless Blu-ray codec, is not supported by the Sync Boxes.
Recommended AVR Or Soundbar Setups
AVRs and soundbars are generally supported for use with our system; however, we have not tested compatibility with all models. Below, we outline the standard setup without an AVR or soundbar, followed by the recommended setups and two additional configurations that include a soundbar or AVR.
We recommend using Option 1 or Option 2, as these setups are the most effective and work seamlessly. Option 3 and Option 4 are possible setup configurations; however, they have not been fully tested with all AVRs or soundbars to guarantee 100% compatibility.
