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Vejledninger, hurtige løsninger og instruktioner.
Vejledninger, hurtige løsninger og instruktioner.
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Send disse oplysninger med din besked, så supporten kan løse det hurtigt:
En kompatibel HDMI-enhed skal køre gennem indgangsporten — tv'ets indbyggede apps synkroniserer ikke. Vil du se Netflix med synkroniserede LED'er, skal det afspilles via en HDMI-enhed som en Xbox eller Fire Stick.
Hurtige løsninger, i rækkefølge:
Hvis intet af det hjælper, så kontakt supporten.
A brand-new Fancy Sync Box is ready to be discovered automatically. You should not need to reset a brand-new box before the first pairing attempt. Start with these checks and reset the box only if it does not appear or an earlier setup attempt failed. Before you start:
- Make sure the Fancy Sync Box is powered on and the LED strip is firmly connected to the LED STRIP port.
- Connect your phone to a 2.4 GHz Wi-Fi network. Your Fancy Sync Box will not pair if your phone is not connected to a 2.4 GHz Wi-Fi network. How Do I Check Whether My Wi-Fi Is 2.4 GHz?
- On iPhone, switch on Bluetooth and allow Local Network access. On Android, allow Nearby devices/Bluetooth and Location if requested.
- Keep the phone, router and Fancy Sync Box close together and confirm the current, case-sensitive Wi-Fi password.
WiFi Indicator Meanings:
If setup still fails, send support the box model, phone and operating-system version, router model, app version, Virtual ID if available, and a short video of the indicator and Add Device screen. Never send passwords or verification codes.
