Zero Tolerance Policy

Fancyleds has implemented a Zero Tolerance Policy to ensure all staff are treated with dignity and respect. Offensive or abusive behavior towards our staff will not be tolerated under any circumstances. This includes, but is not limited to, the use of profanity, rudeness, unnecessarily personal remarks, or any other conduct that may affect the well-being of our staff.

Anyone who verbally abuses a staff member, whether in person or via email, will be warned that such behavior is unacceptable. Any further violations of this policy will result in the refusal to interact with the customer.

All instances of written abuse will be treated with the same level of severity. Any abusive correspondence received by our office will be retained for reference and may be escalated to the relevant authorities if the behavior persists.