Updates

  • V4.1.0 - Bug Fixes

    - Fixed issues relating to medium diffusion.

  • V4.0.9 - Bug Fixes

    - Fixed Wi-Fi disconnection Issue.

  • V4.0.7 - New Feature Update

    - Introducing 'Adjust Color Parameters' mode: Adjust the Red, Green, Blue, and White diodes manually using a slider. You can choose between a specific colour being completely off to full brightness or simply toned down slightly more or less. 

    - Introducing 'Ambient Backlight' mode: You can now allow a static white light to be emitted in place of dark zones. This will benefit those who want a more subtle experience. You can adjust the brightness of the ambient white light and switch between three modes: always on, mixed, and off.

FAQ

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Why Do I Not Have This Update?

Update availability varies by Fancy Sync Box model. As Fancyleds grows, our capacity to make and expand our products improves. Older devices purchased earlier, units using HDMI 2.0 or 2.1, or originally RGB models may not support all current updates. Although models look similar, they can differ. If you need assistance, please feel free to contact our Support Team. We will be happy to help confirm your update eligibility.

Why Do I Have A Different Update Number To Someone Else?

In some instances, a user may experience an issue with a device that is not listed on the compatibility list. This can occur, for example, when using an AVR. As we strive to support our community whenever possible, we may occasionally provide a beta update to address a specific issue and ensure a positive experience. However, because adjustments for devices outside the compatibility list can have unintended effects on other devices and users, such updates are not released publicly until a later date.

This approach ensures that new customers with issues are assisted promptly without disrupting the experience of existing users.

Feedback & Feature Requests

Have some feedback about an update or feature requests? Please use this Feedback & Feature Request Form.

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