Min Fancy Sync Box ansluter inte till appen eller Wi-Fi?

A brand-new Fancy Sync Box is ready to be discovered automatically. You should not need to reset a brand-new box before the first pairing attempt. Start with these checks and reset the box only if it does not appear or an earlier setup attempt failed. Before you start: Make sure the Fancy Sync Box is powered on and the LED strip is firmly connected to the LED STRIP port.Connect your phone to a 2.4 GHz Wi-Fi network. Your Fancy Sync Box will not pair if your phone is not connected to a 2.4 GHz Wi-Fi network. How Do I Check Whether My Wi-Fi Is 2.4 GHz?On iPhone, switch on Bluetooth and allow Local Network access. On Android, allow Nearby devices/Bluetooth and Location if requested.Keep the phone, router and Fancy Sync Box close together and confirm the current, case-sensitive Wi-Fi password.

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Guider, snabba lösningar och instruktioner.

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Skicka med de här uppgifterna i ditt meddelande så kan supporten lösa det snabbt:

HDMI-enheten som används — t.ex. Xbox, PS5

TV-modellen

Virtual ID — App › Sync Box › Enhetsinformation

En kort video av problemet

Kontaktformulär

En kompatibel HDMI-enhet måste gå via ingången — TV:ns inbyggda appar synkas inte. För att titta på Netflix med synkade LED:er, spela upp via en HDMI-enhet som en Xbox eller Fire Stick.

Snabba lösningar, i ordning:

Stäng av Variable Refresh Rate (VRR) på Xbox eller PS5

Stäng av VRR på TV:n

Stäng av “Input Signal Plus” i TV:ns inställningar

Stäng av TV:ns spelläge

Stäng av 4K-uppskalning

Begränsa TV:ns utsignal till 4K · 60Hz

Om inget av detta hjälper, kontakta supporten.

A brand-new Fancy Sync Box is ready to be discovered automatically. You should not need to reset a brand-new box before the first pairing attempt. Start with these checks and reset the box only if it does not appear or an earlier setup attempt failed. Before you start:

Make sure the Fancy Sync Box is powered on and the LED strip is firmly connected to the LED STRIP port.
Connect your phone to a 2.4 GHz Wi-Fi network. Your Fancy Sync Box will not pair if your phone is not connected to a 2.4 GHz Wi-Fi network. How Do I Check Whether My Wi-Fi Is 2.4 GHz?
On iPhone, switch on Bluetooth and allow Local Network access. On Android, allow Nearby devices/Bluetooth and Location if requested.
Keep the phone, router and Fancy Sync Box close together and confirm the current, case-sensitive Wi-Fi password.

01 Add New BoxOpen Fancyleds, sign in, tap the blue +, select Add Device and choose the Fancy Sync Box when it appears. Keep the app open until setup finishes.

02 Retry PairingIf it does not connect, press and hold the Power button on top of the Fancy Sync Box for 5 seconds, release it, then return to + › Add Device.

03 Reset & RetryClose the app completely. Turn off your phone, unplug the Fancy Sync Box, then reconnect it. Turn your phone back on and open the Fancyleds app. Press and hold the Power button on top of the Fancy Sync Box for 10 seconds, then tap + › Add Device again.

04 Try Another DeviceIf needed, repeat setup once from another phone or tablet.

WiFi Indicator Meanings:

Flashing slowly — ready to connect

Flashing rapidly — connecting

Solid — connected

If setup still fails, send support the box model, phone and operating-system version, router model, app version, Virtual ID if available, and a short video of the indicator and Add Device screen. Never send passwords or verification codes.

Contact Support

Min Fancy Sync Box ansluter inte till appen eller Wi-Fi?

HDMI-ingång — PS5, Xbox, Apple TV eller liknande enhet

HDMI-utgång — TV:n

PS5FANCY SYNC BOXTV

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