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General

General information about an array of topics.

Troubleshooting

How to, Quick Fixes & Instructions.

Instructions

Instruction manuals for all products.

Shipping & Delivery

Estimated delivery times, taxes, & duties.

ParcelSafe Cover

Claims for lost, stolen, or damaged packages.

Policies

Policies on returns, refunds & warranties.

Track Your Order

See your orders tracking information.

Contact Us

Get in touch with our customer support team.

Influencers

Influencer portal & related articles.

Delivery Times

Please note that delivery times are approximate. We aim to process all orders within 1–3 business days after they are placed. Once processed, orders are sent to our distribution centers for packing and shipping. Generally, they are shipped on the next business day following processing.

Australia

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Australia Post

Belgium

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Bpost

Canada

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Canada Post

Czechia

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNL

Denmark

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNord

Estonia

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Omniva

Finland

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNord

France

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with La Poste

Germany

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Hermes

Greece

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNL

India

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with FedEx

Ireland

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with An Post

Italy

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Poste Italiane

Netherlands

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNL

New Zealand

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with NZ Post

Norway

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Posten

Poland

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Poczta Polska

Portugal

If your tracking number has not updated, please allow some time for the courier to update your information.

Sweden

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with PostNord

Switzerland

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Swiss Post

United Kingdom

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with Royal Mail

United States of America

If your tracking number has not updated, please allow some time for the courier to update your information.

Track with USPS

Rest of World

If you cannot see your country, please reach out to our support team for assistance: