FANCYLEDS
Fancyleds App Privacy Policy
Effective Date: 27/05/2022
Updated: 12/08/2026
FL Technology Pty Ltd (“we”, “us”, “our”, “Fancyleds”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy concerning Personal Data we process through your use of the following services, products and related mobile applications (collectively, the “Products”):
Fancyleds Mobile Application
Before using our Products, please carefully read this Policy and understand our purposes and practices concerning the collection and processing of your Personal Data, including how we use, store, share and transfer Personal Data. This Policy also explains how you may exercise your rights to access, update, delete or protect your Personal Data.
By registering with your Personal Data or otherwise using our Products, you acknowledge that you have read and understood this Policy. If you have any questions regarding this Policy, please contact us at:
For other branded mobile applications powered by FL Technology Pty Ltd, our clients control the Personal Data collected through our Products. We collect information under the direction of our clients, and our processing of such information is limited to providing the services for which our clients have engaged us. If you are a customer of one of our clients and no longer wish to be contacted by that client, please contact the client directly.
Definition
In this Policy, Personal Data means information generated, collected, recorded and/or stored, electronically or otherwise, that can be used to identify an individual or reflect an individual’s activity, either from that information alone or when combined with other information available to us.
Sensitive Personal Data includes personal biometric information, communication records and content, health information, transaction information and precise location information. When we collect Sensitive Personal Data from you, we will provide an explicit notification and obtain your consent where required.
Smart Devices refers to computing devices produced or manufactured by hardware manufacturers that have a human-machine interface and can transmit data wirelessly over a network, including smart home appliances, smart wearable devices and other connected products.
Apps refers to mobile applications developed by FL Technology Pty Ltd that allow end users to control Smart Devices remotely and connect them to the relevant Internet of Things platform.
What Personal Data Do We Collect?
To provide our Services, we may ask you to provide Personal Data that is necessary to deliver those Services. If you do not provide the requested Personal Data, we may be unable to provide certain Products, Services or features.
1. Information You Voluntarily Provide to Us
- Registered Account Data: When you register an account with us, we may collect your name and contact details, such as your email address, telephone number, username and login credentials. During your interaction with our Products, we may also collect your nickname, profile picture, country code, language preference and time-zone information.
If you authorise access to the Products using a third-party account, we may obtain account information from that third party, such as your profile image, nickname, region or other account details. This information may be linked to your FL Technology Pty Ltd account for authentication purposes. We will process this information in accordance with applicable data-protection laws and any relevant agreements or policies governing the third party’s disclosure of information.
Non-registered Account: Where available, you may use certain Services without logging in or creating an account through a guest or “Try Now” mode. When using this mode, we may collect limited information necessary to provide the requested Services, including the time you enter the App, your mobile operating system and information associated with the permissions you have enabled.
If you enable location or another optional function while using guest mode, the information required to support that function may be processed. Information associated with guest mode will be removed when it is no longer required, subject to applicable legal and technical requirements.
Services or purchases that depend on a registered account may require you to log in or create an account.
Feedback: When you use feedback or support features, we may collect your email address, telephone number, feedback, attachments and other information you provide so that we can respond to your request or investigate a device issue.
Information Based on Additional Functions
To provide more convenient and higher-quality Services, we may collect and use certain information when you consent to use additional App functions. If you do not provide this information, you may continue to use the basic Services of the App and connected Smart Devices, although certain optional features may be unavailable.
1) Additional Functions Based on Location Information
When you enable location-based functions through your mobile-device permission settings, we may collect and process location information to provide functions such as pairing with Smart Devices, local weather information, automation scenarios or geofencing.
Where a function uses a third-party mapping provider, such as Google Maps, location information may be shared with that provider as necessary to deliver the function.
You may disable location access through your mobile device or App privacy settings, after which we will cease collecting location information through that permission.
2) Additional Services Based on Camera Access
The App may request camera access to scan codes, pair Smart Devices, capture photographs or record video. We will access the camera only when you actively use a feature that requires it.
You may disable camera access through your mobile-device settings.
3) Additional Services for Accessing and Uploading Pictures or Videos
The App may request access to your photo or video library so that you can upload a profile image, provide supporting material for a device issue or use another feature involving media.
We will process the selected photographs or videos only for the purpose for which you provide them.
You may disable access to your photo or video library through your mobile-device settings.
4) Additional Services Related to Microphone Access
The App may request microphone access for functions such as recording video, sending voice information or using voice-control features. We will access voice information only when you actively use a function requiring the microphone.
You may disable microphone access through your mobile-device settings.
5) Additional Services Based on Storage Permission for Android
The App may request storage permission to access selected files, save information or maintain crash logs required for the stable operation of the App.
You may disable storage access through your mobile-device settings, although doing so may affect certain functions.
6) Additional Services Based on Notification Permission
The App may request permission to send notifications concerning Smart Devices, Services, account information, alerts or other relevant updates.
You may disable notifications through your mobile-device or App settings.
7) Additional Services Based on Alert Window Permission
Where available, the App may request permission to display information, such as a real-time camera image, in a separate window.
You may disable this permission through your mobile-device settings.
8) Additional Services Based on Bluetooth Permission
The App may use Bluetooth to discover, configure, connect to and control Smart Devices and obtain their status.
We will use Bluetooth only for functions requiring communication between the App and a Smart Device.
You may disable Bluetooth access through your mobile-device settings.
9) Additional Services Based on HomeKit Permission for iOS
Where available, the App may integrate with Apple HomeKit to discover, configure or control compatible Smart Devices.
Information required for these functions may be exchanged with Apple’s Home App through HomeKit. You may disable HomeKit access through your device settings.
10) Additional Services Based on HealthKit for iOS
Where available, the App may integrate with Apple HealthKit to receive or transfer health-related information generated by compatible Smart Devices.
We will access or transfer HealthKit information only with your permission and for the enabled health-related functions. You may disable HealthKit access through your device settings.
If you enable a permission, you authorise us to collect and use the relevant information to provide the corresponding Services. If you subsequently disable that permission, we will stop collecting Personal Data through that permission. Disabling a permission will not affect processing that occurred before the permission was disabled.
2. Information We Collect Automatically
- Mobile Device Information: When you interact with our Services, we may automatically collect technical information necessary to operate, maintain, improve and secure the Services. This information may include your mobile-device model, IP address, wireless-connection information, operating-system type and version, App and software version numbers, push-notification identifiers, log files and mobile-network information.
- Usage Data: We may collect information about how you interact with our websites, Apps and Services, including visits, clicks, downloads, features used and messages sent or received through the Services.
- Log Information: We may collect system and error logs to maintain the Services and investigate technical problems. These logs may include your IP address, language settings, operating-system version and the date and time of access.
Please note that information that does not identify you by itself may be treated as Personal Data if it is combined with other information that can identify you.
3. Smart Device Information
- Basic Smart Device Information: When you connect a Smart Device to the Services, we may collect information such as its name, identifier, online status, activation time, firmware version and upgrade information.
- Information Collected When Connecting a Smart Device: Depending on the type of Smart Device, we may collect Wi-Fi information, the device’s MAC address and other information required to connect and configure the device.
- Information Reported by Smart Devices: We may collect information reported by connected Smart Devices. The specific information collected will depend on the device and the functions you choose to use.
Where a connected device processes Sensitive Personal Data, such as health measurements, photographs or video, we will provide additional information and obtain consent where required by applicable law.
Purposes and Legal Bases for Processing Personal Data
We may process information about you for the following purposes:
- Providing Our Services: We process account information, mobile-device information, usage information, location information and Smart Device information to provide the Products and Services you request. Where applicable, this processing is necessary to perform our contract with you.
- Improving Our Services: We may process device, usage, location and Smart Device information to maintain, secure, develop and improve our Products and Services, analyse operational efficiency and prevent fraudulent or inappropriate use.
- Non-marketing Communications: We may process Personal Data to send important information concerning the Services, purchases, security alerts and changes to our terms, conditions or policies. You may manage optional notifications through the App or your mobile-device settings.
- Data Analysis: We may analyse information to identify faults, improve product performance, understand how users interact with the Services and improve the user experience. Where required, this processing will be based on your consent.
- Marketing Communications and Personalisation: With your consent, we may process account, usage and device information to personalise the Services, recommend relevant features or products, display promotional content or invite you to participate in surveys. You may withdraw your consent through the available privacy settings.
- Legal Compliance: We may process or disclose information where reasonably necessary to comply with applicable laws and lawful requests.
We may also process or disclose information where reasonably necessary to:
- Comply with a legal obligation, legal process or lawful request;
- Enforce our User Agreement and other applicable agreements or policies;
- Investigate potential violations;
- Protect our rights, property or safety or those of our users, third parties or the public; or
- Detect, prevent or address security, fraud or technical issues.
If we materially change the purposes for which we process Personal Data, we will notify you by email, through the App or through another appropriate notice.
Who Do We Share Personal Data With?
FL Technology Pty Ltd only shares Personal Data in the ways described in this Policy.
We may share Personal Data with:
- Service providers that perform functions such as website hosting, data analysis, payment processing, infrastructure services, information technology, customer support and email delivery;
- Customers or business partners that provide Smart Devices or systems through which you access our Products and Services;
- Subsidiaries or affiliates that process information under our instructions and in accordance with this Policy and applicable law;
- A purchaser, affiliate or other party involved in a merger, acquisition, reorganisation, sale, joint venture, assignment or transfer of all or part of our business or assets;
- Government agencies, regulators, courts or other parties where disclosure is legally required; and
- Other parties where you have provided consent.
We may also disclose information where we reasonably believe it is necessary to:
- Comply with applicable law or a lawful governmental request;
- Enforce our agreements, policies and standards;
- Protect our operations and business systems;
- Protect the rights, property or safety of FL Technology Pty Ltd, our users, a third party or the public; or
- Prevent or investigate unlawful, fraudulent, deceptive or malicious activity.
International Transfer of Information Collected
FL Technology Pty Ltd will comply with applicable data-localisation and cross-border data-transfer requirements.
To operate our Services, we may transfer, store or process Personal Data in jurisdictions other than the jurisdiction in which you live. Privacy laws in those jurisdictions may differ from those in your place of residence.
Where required, we will use appropriate safeguards to protect transferred Personal Data, such as approved contractual clauses or another legally recognised transfer mechanism.
If you would like further information about the safeguards we use, please contact us at info@fancyleds.com.
Your Rights Relating to Your Personal Data
We respect your rights concerning your Personal Data. Subject to applicable law, you may have the right to:
- Request access to the Personal Data we process about you;
- Request correction of inaccurate or incomplete Personal Data;
- Request deletion of your Personal Data;
- Request restriction of our processing;
- Request a copy or transfer of certain Personal Data;
- Object to certain processing;
- Withdraw consent; and
- Make a complaint to an applicable privacy regulator.
You may exercise these rights through the available App settings or by emailing info@fancyleds.com.
You do not have to pay a fee to submit a request. Please clearly describe your request and the information concerned. We may need to verify your identity before responding to protect the security of your account and Personal Data.
We will respond within the period required by applicable law.
Withdrawal of Consent
You may withdraw your consent by:
- Changing permissions through your mobile-device settings;
- Disabling location, camera, photo-library, microphone, Bluetooth or notification permissions;
- Managing communications and notifications through the App;
- Disabling optional data-analysis or personalisation features;
- Unbinding a Smart Device from the App;
- Disabling an optional guest-mode function; or
- Disconnecting a third-party service or health platform.
Withdrawing consent may prevent us from providing certain Products, Services or features. Withdrawal will not affect processing that occurred lawfully before consent was withdrawn.
Deletion of Your Account
Where available, you may request deletion of your account through the App’s account and security settings.
You may also request account deletion by emailing info@fancyleds.com.
Subject to applicable legal and technical requirements, Personal Data associated with the account will be deleted or anonymised when the deletion process is completed.
Security Measures
We use commercially reasonable physical, administrative and technical safeguards designed to protect the integrity and security of your Personal Data.
FL Technology Pty Ltd applies measures designed to protect device access, authenticate users, isolate data, secure communications and encrypt confidential information during transmission and storage.
No system is completely secure. If you believe that your account or interaction with us is no longer secure, please notify us immediately at info@fancyleds.com.
Data Retention
We retain Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Policy, provide the Products and Services you request, comply with legal obligations and resolve disputes.
The appropriate retention period depends on the amount, nature and sensitivity of the Personal Data, the purposes for which it is processed and applicable legal requirements.
When Personal Data is no longer required, we will delete, anonymise or otherwise securely dispose of it. If immediate deletion is not technically possible, we will take appropriate measures to prevent further use until deletion can be completed.
Children’s Privacy
Our Services are not directed to children under 13 years of age or another minimum age prescribed by applicable law.
We do not knowingly collect Personal Data from children without the permission of a parent or legal guardian where that permission is required.
If we become aware that we have collected a child’s Personal Data without the required permission, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Policy to reflect changes to our information practices, Products, Services or legal obligations.
If we make material changes, we may notify you by email, through the App or through another prominent notice before the changes take effect.
We encourage you to review this Policy periodically for the latest information about our privacy practices.
Contact Us
If you have questions about our practices, this Privacy Policy or the handling of your Personal Data, please contact us:
FL Technology Pty Ltd